TERMS & CONDITIONS

Last Updated: 23 October 2026

Welcome to Filmy Beauty. These Terms & Conditions govern your access to and use of the Filmy Beauty website, including browsing, purchasing products, creating an account, and using any services provided through our website.

By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Filmy Beauty

Filmy Beauty is a beauty and cosmetics brand offering makeup, beauty and personal-care products through its online platform.

For the purpose of these Terms & Conditions, “Filmy Beauty”, “we”, “us” and “our” refer to Filmy Beauty, while “you” and “your” refer to the customer or visitor using our website.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for any fraudulent or unlawful activity.
  • Attempt to gain unauthorized access to our website or systems.
  • Copy, reproduce, distribute or misuse our website content without written permission.
  • Provide false, misleading or inaccurate information while placing an order or creating an account.
  • Interfere with the security or functionality of the website.

We reserve the right to restrict or terminate access to the website if we believe these Terms & Conditions have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, shades, ingredients, prices and other information displayed on our website are accurate.

However, slight variations may occur due to:

  • Different screen settings and device displays.
  • Lighting conditions in product photography.
  • Manufacturing or packaging variations.
  • Product updates or changes.

Such variations do not necessarily constitute a product defect.

4. Product Availability

All products are subject to availability.

We reserve the right to:

  • Limit the quantity of products available for purchase.
  • Discontinue products.
  • Modify product specifications.
  • Cancel an order if a product becomes unavailable.

If an order is cancelled due to product unavailability, the applicable amount paid by the customer will be refunded.

5. Pricing

All prices displayed on the website are in Indian Rupees (INR).

Prices, offers and promotions may be changed at any time without prior notice.

The price applicable to an order will be the price displayed at the time the order is successfully placed.

6. Orders

When you place an order on our website, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation through email, SMS or other communication channels.

An order may be cancelled by Filmy Beauty in circumstances including:

  • Product unavailability.
  • Incorrect pricing or product information.
  • Suspicious or fraudulent activity.
  • Incorrect or incomplete delivery information.
  • Technical or payment-related issues.
  • Any other circumstances beyond our reasonable control.

7. Payments

We may offer various payment methods, including prepaid online payments and Cash on Delivery, depending on availability.

Payment information is processed through our authorized payment service providers. Filmy Beauty does not knowingly store complete card or banking credentials on its own systems.

8. Promotions & Offers

Promotional offers, discounts, coupon codes and other benefits may be subject to specific terms.

Filmy Beauty reserves the right to:

  • Modify or withdraw an offer.
  • Limit the use of promotional codes.
  • Cancel transactions where an offer has been misused.
  • Set minimum order values or other eligibility requirements.

9. Intellectual Property

All content available on the Filmy Beauty website, including logos, product images, photographs, graphics, text, videos, designs and other materials, belongs to or is licensed to Filmy Beauty unless otherwise stated.

You may not reproduce, modify, copy, distribute or commercially use our content without prior written permission.

10. User Information

You are responsible for ensuring that the information provided by you is accurate and up to date.

Filmy Beauty may use the information provided by you in accordance with our Privacy Policy.

11. Limitation of Liability

Filmy Beauty will make reasonable efforts to keep the website and services operational and accurate.

However, we shall not be responsible for temporary website interruptions, technical failures, delays caused by third-party service providers, courier delays, or circumstances beyond our reasonable control.

12. Third-Party Services

Our website may use third-party services such as payment gateways, logistics partners, analytics services and other technology providers.

Your use of such services may also be subject to the terms and policies of the respective third parties.

13. Changes to These Terms

Filmy Beauty may update these Terms & Conditions from time to time.

The updated version will be published on this page, and your continued use of the website after such changes constitutes acceptance of the updated terms.

14. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising in relation to the website, products or transactions shall be subject to the jurisdiction of the appropriate courts in Palghar, Maharashtra.

15. Contact Us

For questions regarding these Terms & Conditions, please contact:

Filmy Beauty

Email: support@filmybeauty.com

Phone/WhatsApp: +91 92260 34255

Address: Unit No. 314, 3rd Floor, Shivam Industrial Estate, Opp. Bluebell, Bilalpada, Chinchpada, Vasai (East), Dist. Palghar, Maharashtra 401208, India