PRIVACY POLICY

Last Updated: 23 October 2026

Filmy Beauty respects your privacy and is committed to protecting the personal information you provide while using our website.

This Privacy Policy explains what information we collect, why we collect it and how it may be used.

1. Information We Collect

When you browse our website, create an account, place an order or contact us, we may collect information such as:

  • Name.
  • Mobile number.
  • Email address.
  • Billing and shipping address.
  • PIN code.
  • Order details.
  • Payment-related information required to process transactions.
  • Customer service communications.
  • Website usage and device information.

We collect only information reasonably required to operate our website and provide our services.

2. How We Use Your Information

Your information may be used to:

  • Process and deliver your orders.
  • Confirm and update your order status.
  • Provide customer support.
  • Process payments and refunds.
  • Handle returns and replacements.
  • Improve our website, products and services.
  • Send transactional communications.
  • Send promotional communications where permitted and/or where you have opted in.
  • Prevent fraud and misuse.
  • Comply with applicable legal requirements.

3. Payment Information

Payments may be processed through third-party payment gateways.

Filmy Beauty does not intend to store complete debit card, credit card, CVV or banking credentials on its own systems.

Payment information may be handled by the relevant payment service provider according to its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:

  • Remember your preferences.
  • Maintain shopping-cart functionality.
  • Understand website usage.
  • Improve website performance.
  • Provide relevant marketing and advertising experiences.

You may manage cookie settings through your browser or device, although disabling certain cookies may affect website functionality.

5. Sharing of Information

We may share necessary information with trusted service providers such as:

  • Payment gateways.
  • Courier and logistics partners.
  • Technology and website service providers.
  • Customer-support service providers.
  • Marketing or analytics service providers, where applicable.
  • Government or legal authorities where required by law.

We do not sell your personal information as a standalone product.

6. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, alteration or disclosure.

However, no online system can be guaranteed to be completely secure.

7. Marketing Communications

If you have opted to receive promotional communication from Filmy Beauty, we may contact you through email, SMS, WhatsApp or other permitted communication channels regarding products, offers and updates.

You may opt out of promotional communications at any time by using the unsubscribe option where available or contacting our customer support team.

8. Third-Party Links

Our website may contain links to third-party websites or services.

Filmy Beauty is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

9. Children's Privacy

Our website is intended for general consumers. We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us improperly, please contact us so that appropriate action can be taken.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, technology or applicable laws.

Any updated version will be published on this page with the revised date.

11. Contact Us

For privacy-related questions or requests, please contact:

Filmy Beauty

Email: support@filmybeauty.com

Phone/WhatsApp: +91 92260 34255

Address: Unit No. 314, 3rd Floor, Shivam Industrial Estate, Opp. Bluebell, Bilalpada, Chinchpada, Vasai (East), Dist. Palghar, Maharashtra 401208, India